Katie Roberts Career Consulting

hero image

Career Advice, Resume Writing Tips, Australia

Category: Career Counselling

Useful Career Resources and Tools

Article by Belinda Fuller

Useful Career Resources and ToolsJob hunting and/or making a career change can be demoralising and downright confusing. Applying for endless roles, and not hearing back, or worse still receiving automated rejections within minutes of submitting an application can dent even the most positive person’s confidence. With a raft of online and digital resources out there to help, this article summarises our top recommendations and what they’re useful for.

I have listed just some of my favourites, and incorporated others from my career coaching and interview training colleagues. Our number one tip for job seekers is to always conduct comprehensive research. We suggest researching the role you are seeking to achieve; gaining an in depth understanding of the requirements of the role in terms of qualifications, skills and experience; identifying any industry specific recruiters you should be talking to; having an appreciation of the keywords used by employers to seek candidates; and understanding the salary expectations. Without this understanding you may not achieve the success you deserve.

Some of the many resources we use on a regular basis to help our clients include:

  • www.seek.com.au – in addition to listing open positions across Australia and within many global locations, Seek also provides significant other resources for job seekers. You can quickly and easily set up job alerts to ensure you don’t miss any viable opportunities and you have the option to establish a personal profile which can be viewed by potential employers who make direct contact with you. I also recommend clients use Seek as their personal online career database – it’s a great tool to help you clarify many aspects of your job search – use it to understand what roles are being advertised and where, identify keywords and transferable skills, clarify required qualifications, pinpoint companies and industries that may currently be advertising, identify potential relevant recruiters, and access current salary information.
  • www.insightsresources.seek.com.au/employment-trends – Seek’s insight and resources area contains a raft of information on employment trends (broken down by State).
  • www.seek.com.au/Recruiter – another of Seek’s resources that allows job seekers to search for some of Australia’s leading recruitment agencies and view their current job vacancies on SEEK. This is particularly helpful if you’re in a niche market with just a small number of recruiters retaining most of the advertised roles.
  • www.aqf.edu.au/aqf/in-detail/aqf-qualifications – this is a great resource for school leavers or people looking to change careers since it’s the simplest way we’ve come across to explain the hierarchy of qualifications.
  • www.myskills.gov.au – this government resource provides a national directory of vocational education and training (VET) organisations and courses. It is a federal government initiative targeted towards enabling consumers to search for, and compare, VET courses and training providers.
  • www.careerone.com.au – this site lets you browse jobs in a variety of ways and offers a range of career advice, time saving and job hunting tips under the career advice section. It can be used in a similar way to Seek to better understand your different career options.
  • www.livesalary.com.au/search-salaries.aspx – a specialist salary exchange website created as a resource for people seeking relevant, real time salary information. Salary data is entered by Australian employees and compiled anonymously so all Australians, free of charge, can determine how their salary compares to their colleagues. Salary information is available on literally thousands of different job titles with data shown in real time – so the moment salary data is entered it becomes available to the entire community.
  • www.fairwork.gov.au – The FairWork Ombudsman aims to provide an effective and efficient workplace regulator that is responsive to the evolving needs and expectations of the Australian Government and the community. This website is a great resource that provides a vast array of advice and information about workplace rights and obligations.
  • www.moocs.co – a simple central directory of existing free Massive Open Online Courses (MOOCs) available in K-12, higher education and other areas for anyone looking to learn. A Mooc is a free online course available to anyone and is a great concept if you don’t want to commit to a long term study option or would like to ‘try before you buy’. Most courses are structured similar to paid online courses in terms of the teaching and learning methods – where video, group chat, assignment and tests are all included – but they don’t generally provide academic credit for use in other traditional courses, nor will you have much (if any) interaction with the lecturer.
  • www.business.gov.au – if you are considering establishing your own consultancy or small business, this site provides everything you need to know – including business setup advice, taxation obligations, financial and insurance information, general business planning, information on employing people, grants and assistance, and a vast array of other useful facts.
  • www.google.com – with so many resources on recruitment, training and career advice available at a national, state and local level, it’s worth spending some time conducting some general research to identify what’s available in your particular area.
  • www.katieroberts.com.au/career-advice-blog/ – finally, our own blog contains a raft of articles on various topics relating to choosing a career, resume writing, job searching, LinkedIn, writing job applications, and preparing for interviews.

Are you searching for the right career but unsure which path to take? Do you trawl the internet looking for career and/or training inspiration? Are you struggling to make sense of all the career resources out there? Perhaps you are confused about which course to study.

If you would like help developing a comprehensive job search plan or career strategy, please see our Career Counselling Services and our one-on-one Career Guidance Counselling, which we provide over the phone or in person in locations across Australia.

6 Things to Consider When Requesting a Pay Rise

Article by Belinda Fuller

6 Things to Consider When Requesting a Pay RiseThinking you deserve a pay rise and maybe even asking for one outright, might not be enough to achieve the outcome you are after. To ensure success, you will need to build a strong case that demonstrates to your manager why you deserve a pay rise – with proof that showcases your success and supports your case.

This process should ideally be ongoing right throughout your career, with your strategy relying on the development of a strong case demonstrating why you deserve it. Here are some simple steps to follow:

Step 1 – Understand your company process – the most appropriate time to have a pay rise conversation is during a formal one-on-one performance review or your annual appraisal. However, pay review processes differ from organisation to organisation and some don’t follow a formal process at all. If your company doesn’t hold regular reviews/appraisals, you should ask for an opportunity to present your case. Don’t ambush your manager though – simply tell them you’d like to have a meeting to discuss your performance and success moving forward – so there are no surprises for them – and they have the opportunity to prepare as well.

Step 2 – Get your timing right – when asking for a raise, this is important. If you’ve only recently started in the role, or the company is going through a bad patch, now is not going to be a great time to request a raise. Even if you’ve been over-performing in the role, if you haven’t been there long, you might raise suspicions about your long-term commitment by asking too soon. As a rule of thumb, if you have been in your role for at least six to 12 months, and have performed over and above what’s expected, then it may be an appropriate time to ask.

Step 3 – Record successes – continually strive for excellence in your work and maintain a file of your achievements. This should include formal performance evaluations, customer thank you or commendation letters and awards, as well as details of other minor wins. Casual comments from colleagues, superiors and customers can also be included, as well as details of new systems or processes you implemented or initiated, and tangible successes and achievements such as productivity improvements, new customer wins, revenue and/or profit gains. 

Step 4 – Develop a strategy – review your success file before developing a strong business case for presentation to your manager. Your case should detail achievements and showcase skills that are important for moving up the ladder – such as leadership, company knowledge, teamwork, and innovation. Research current salary trends in your market so you know what a fair target is; and it’s a good idea to practice what you’re going to say. Write a brief script and always quantify your achievements. Don’t be afraid to take notes with you so you can reference specific details without getting flustered.

Step 5 – Maintain professionalism – make sure you have all the information you need on hand to answer questions and delve into more detail if required. Relax and present your case in a confident, businesslike way. Respond to your manager’s questions and comments in as much detail as necessary. Acknowledge positive feedback and try not to disagree with negative feedback – instead use this as an opportunity to gain input into what you may have done better. After presenting your facts, ask for your pay rise outright. State what you feel you deserve based on your achievements and successes.

Step 6 – Accept the outcome but ask for more information – if your request is rejected, you should take the opportunity to request specific feedback on areas that are lacking. You should accept the decision with a positive attitude regardless of the result, however don’t be afraid to ask for an explanation as to how you can prepare for a possible future pay rise. This can sometimes be difficult to hear, but having your manager explain what you need to do in the future to achieve the pay rise you are after will hopefully help you succeed further down the track.

Asking for a pay rise is difficult for some, however preparation and a professional approach will ensure the best outcome. It is also important to treat it as a regular event – we suggest reviewing your career status and progress against your goals and aspirations ideally every 12-18 months.

Are you constantly listening, learning and planning? Would you like career advice to better understand what you should be doing to plan for the future? If so, please see our range of Career Counselling Services.

Surprising things that make a good candidate

Article by Belinda Fuller

Surprising Things That Make a Good CandidateGreat candidates come in all shapes and sizes. Just because you have a raft of qualifications and/or experience in a certain area doesn’t mean you’re an ideal candidate for every role that interests you. The problem is complex when fewer roles are advertised, and more and more applicants (often 100+) are applying for each role. So how can you stand out and catch the recruiter’s attention?

Lately, I am coming across more clients wanting to change careers for a variety of different reasons. Many of these clients would like to de-stress their lives and are seeking what they consider, a less stressful role. Whilst most of these clients are well qualified and highly experienced in their current field, I often get the impression they think they’ll be a certainty for those ‘lesser’ roles they’re applying for. The problem with this thought process is that the recruiter doesn’t see it that way. There are many reasons for this – not least of which is that you just don’t have the same level of experience in THAT particular area as other candidates might have.

One of my recent clients was a qualified lawyer who had been working in private practice for about ten years and had built up an impressive array of experience and skills. For personal reasons, this client was seeking a lower to mid-level administration role. In her words, she felt she’d be able to do these roles ‘standing on her head’. She had already applied for a number of roles she thought suited her well but hadn’t received any feedback. The problem stemmed from her Resume not addressing many (if any) of the requirements of roles she was applying for. She felt her legal expertise and experience spoke for itself and would be jumped at by recruiters looking for someone to take on an administrative role. However this just wasn’t the case. We talked about realigning her existing skills and thinking about her legal experience in the context of the roles she was applying for so she became more competitive with the other candidates who had current administration specific experience. Once her Resume was tweaked and targeted, she began to gain some traction with interviews.

So what are some of the surprising things that might make you a good candidate – particularly if you’re heading in a new direction?

Uniqueness: Ask yourself why you’re the best candidate for the job and cover off those reasons in your application. If you’re low on experience in the actual field you’re applying in (even if you have what you believe is higher level experience) think about your transferrable skills and how they’ll contribute to your success. Read our previous article on Why transferable skills matter for tips on identifying and articulating those skills.

Value Add: know how you add value. Talking about your achievements is essential in a Resume and application, but quantifying how you add value is even more important. Using quantifiable numbers and data is the best approach, however if you honestly can’t do that there are other ways to demonstrate your worth. Using the STAR approach to identify and articulate your value is a great place to start.

Social Media Links: recruiters will search for you on social media, so including your links saves them time and shows openness and professionalism. You should include LinkedIn, and any work related Blogs, but avoid Facebook and other personal social media pages. See our article Want the job? Audit your online profile for tips on social media content.

Career Breaks: most candidates are determined to hide career breaks, but this needn’t be the case. Many recruiters see career breaks as an essential part of the career development process. So long as you can show that you didn’t lie around on the couch all day – it can be seen as a valuable, personally, and professionally fulfilling time. Leaving a job to travel can show that you’re not afraid of change, that you’re independent, and comfortable with unfamiliar situations. Experiences like volunteer work, study, or other worthwhile pursuits can demonstrate your good character and could attract the recruiter’s interest.

Volunteer Work and Side Projects: If you’re using your spare time to help others, develop a side business, or work on developing some kind of unique skill set, this can also be of interest. Volunteering is also a great approach if you’re finding it hard to break into a new area – by volunteering in a role that exposes you to the type of work you’re seeking, you can start to develop some of the new skills that might be required.

Failures: Huh?? Yes, failures! Perhaps not an item for your Resume, but certainly something to think about for the interview. Learning from your mistakes and being able to talk about them openly and frankly is a great asset for any candidate. Employers are interested in hearing about new things you’ve tried and how you learnt from your mistakes if things didn’t go exactly to plan. This can demonstrate a proactive approach and willingness to innovate – attractive traits for any good employee.

Don’t be afraid of using specific examples and details of accomplishments and achievements to show your successes. Employers want to see that information – in a cluttered market, having details about the value you added in previous roles, helps them to visualise you as a good candidate and might mean the difference between you being selected for an interview or not.

Would you like some help identifying your key assets and understanding what might make you a more impressive candidate for your next application? If so, please see our Resume Writing Services.

How to survive redundancy

Article by Belinda Fuller

How to Survive RedundancyThe time following a redundancy is usually fairly stressful and extremely unsettling. You’re stirring up all kinds of emotions including disappointment, anger, resentment, shame, anxiety, and uncertainty, which can all lead to reduced levels of confidence and self-belief. Despite this, it’s important to look to the future – and maintaining a positive attitude is going to help you in achieving your next role.

At 29 years old and six months pregnant, I was made redundant from a senior executive role. Despite the fact my company had recently been bought out, I was caught completely off guard. Looking back now, it was definitely for the best, however there was a period of pain and anxiety, not helped by all the ‘what ifs’ surrounding the impending birth of my baby. I got through it and managed to come out the other end with better options and an improved outlook on my career.

Here are our tips to help minimise your own pain in a similar situation:

  1. Be positive. OK this is hard because when faced with challenges, we tend to focus on the negatives. Accept this natural emotion, then try to encourage positivity by engaging in activities that help you think clearly and optimistically about your future.
  2. Take a step back, then forward. Try not to panic and jump straight into searching for a new role. Give yourself some time to acknowledge your feelings and work out if this could be an opportunity for change. Ask yourself if you are in the right career or if you could undertake study or work towards diversifying your skills. Grieve the loss if you need to, however the sooner you let go, the better. Redundancies are business decisions, so accept it is out of your control and try not to take it personally.
  3. Start networking. The sooner, the better. If you’re not on LinkedIn, now is a great time to create a profile. Invite colleagues to connect and let them know you are seeking new opportunities.
  4. Sort out your finances. Depending on your financial situation, you may need to seek financial advice or talk to your bank about loans. Do this quickly, so you have one less thing to worry about.
  5. Maintain a routine. Treat Monday to Friday like a working week. Dress like you are leaving the house and establish a schedule. Aim to complete some job search tasks every day – these might include networking, searching for jobs online, talking to recruitment agencies, polishing your resume, or practicing your interview skills.
  6. Seek professional help. Career Consultants provide independent advice and up-to-date job trend information. They can help with career transition by advising how to position yourself in the market, identify job opportunities, and present yourself effectively to potential employers. They’ll also help boost your confidence and ease some of the anxiety you might be feeling at this time.
  7. Polish your career documents. Revamp your resume or enlist a professional to prepare a resume and cover letter for you. If you’re applying for government positions, you may need assistance preparing Selection Criteria. Having a set of professional documents you feel proud of will also help boost your confidence.
  8. Start looking for a new job. Think about the perfect role for you. Research job sites and the careers sections on individual company’s websites. Meet with recruitment companies, and talk to colleagues about who you could approach for assistance. Then start applying!
  9. Practice your interview skills. You could enlist a professional or simply think about the types of questions that might be asked. Devise your perfect answers, and practice responding so you feel more confident and prepared.

The period following a redundancy can be stressful, however it is important to look to the future. By all means, take some time out, but don’t wait too long to begin your job search. This will allow you time to achieve the perfect role, rather than becoming desperate and needing to take the first thing that comes along.

Are you are struggling following a redundancy? Would you like some assistance from a professional writer to prepare a winning Resume, Cover Letter and/or LinkedIn profile? If so, please see our Resume Writing Services, LinkedIn Profile Writing Services and Job Search Coaching Services. We also offer Outplacement Services for organisations who wish to support their employees through redundancy.

Staying motivated while job searching

Article by Belinda Fuller

How to Stay Motivated While Searching For a New RoleWhether you’re currently employed or not, once you’ve made the decision to search for a new role, the waiting can be tedious! If you are at that point in your career currently, you might be wondering what a realistic job search timeframe is to secure your dream role. The job market is highly competitive right now, so you need to be prepared for it to take a little longer than you might have anticipated.

A SEEK article written last year indicated that 75% of Australians who were currently searching for a new job had been looking for up to six months. The job market may have improved slightly since then, however our evidence from talking with clients on a daily basis suggests that it can take this long, or sometimes even longer. So how can you stay motivated while looking? And can that timeframe be reduced?

  • Be realistic: Firstly, it is important to be realistic about your goals. Research the job market by scouring job sites and work out how many viable roles are actually being advertised in your area of expertise. Are there any skills and/or experience you are lacking? Can you build on these in your current role, or by taking some additional training? What are employers really looking for – read between the lines and try to add value when putting together your application.
  • Be patient: How many jobs have you applied for, and how many of those are an ideal fit for you? The fact is that the job market is highly competitive, so if you’re not hearing back after applying for roles, don’t be disheartened. Unfortunately, it is the norm these days to receive nothing or an automated response to your application. This can be off-putting BUT you are in the same boat as everyone else. Be patient and persistent and don’t be discouraged if you’re hearing nothing back. However, if this is happening consistently – do take it as a sign that you might need to change something about your approach.
  • Arm yourself: Make sure your documents are up to scratch – re-write your Resume, update your LinkedIn profile, and prepare a customised cover letter for every role you apply for. If you can get some feedback from an industry expert, take it, however be careful not to take advice from every well-meaning friend and family member – this can end up just confusing and/or overwhelming you and will not be helpful in your search.
  • Stay put: If you are currently working, stay there! While searching for a new role, it is advisable to stay employed where possible. If the job search process is going to take six months or longer, relying on savings for that period could be difficult. Also, people who are unemployed while searching for work can become unmotivated with reduced confidence, which isn’t a good place to be while seeking a new role.
  • Believe in yourself: we tell our clients that job applications are like sales proposals. For many people not working in traditional sales or marketing focused careers, this can sound daunting. However, with a little bit of effort it isn’t that difficult. Believing in yourself and selling your expertise effectively is an important part of the process. Whether it’s in your initial communications (Resume, Selection Criteria and/or Cover Letter), or during the interview process, articulating and communicating your unique value will help get you noticed. Take a good look at your application and ask yourself (as the recruiter) ‘What’s in it for me?’ Your job application should immediately highlight you as someone who can add value in the role.
  • Stay focused: the longer you look, the more tedious the process can become. At this stage, it can be tempting to settle for something that might not be quite right, especially if you are keen to leave the role you are in. Remember that lowering your expectations is not the best approach for your career in the longer term, and you may just be right back to where you’re at now in no time at all.
  • Assess progress: if you have been at it for a while, or applied for several roles and haven’t received a call back, take a good hard look at your process. What are you saying in your application? Are your application documents top notch? Are the roles you’re applying for truly a good fit? Have you done any networking? Have you been to an interview and flopped? What parts can you improve?
  • Don’t be disheartened: learning to handle rejection is an important part of the job search process and learning how to not let it get you down is even more important. At the end of the day, it can be a numbers game – so try not to let it get you down – instead focus on the future and just keep moving forward.

The job search process can be draining, especially if it’s taking some time to achieve any kind of traction. Remember that there are many aspects to securing your next opportunity and if you’re finding it tough at the moment – you’re not alone. That doesn’t mean that you can’t achieve success – you just need to take some time to focus and refine your approach.

If you would like career advice to help you secure your next role, please see our Job Search Coaching or Resume and Cover Letter Writing Services.

If you are an employer and would like to assist employees through redundancy to help them secure a new role, please see our Outplacement Services.

Alternative pathways to achieving your dream career

Article by Belinda Fuller

Alternative Pathways to Achieving Your Dream CareerIf you’re someone who’s always known what you want to be when you grow up – think yourself lucky! Not many people have a childhood passion that leads them directly to their dream career. For most people, figuring out what to do can be a confusing and frustrating process. There are endless options and countless considerations. However, these days the path to that dream career isn’t necessarily straightforward.

Figuring out what to do for the rest of our lives can be daunting. It can be especially so for new school leavers focused on their final year and thinking about what to do when they leave. The options are endless – but what should you consider? Should you choose a practical job that provides stability, a good career path and great pay prospects? Or should you follow your passions and choose a career based on something you love?

Following your passions can mean amazing success, but can also come at a cost – it usually involves some level of risk, overcoming fears and judgement by others (often parents), and maybe planning for some kind of fall-back position. As an alternative, many people are happy to indulge their passions on a part-time or ‘leisure only’ basis, while working in a steadier job that earns them their living. This can be just as hard a path to take – with the ‘safe’ option often leading to unhappiness or discontent down the track. If you’re still trying to figure out your dream career, ask yourself the following questions:

  1. What activities do I enjoy?
  2. What are my interests?
  3. What am I good at, what are my strengths?
  4. What do I value the most – creativity or stability?
  5. How do I define success – happy, rich, working hard, etc.?

Then brainstorm related jobs. Now could be a great time to enlist the help of a career consultant who can provide an independent perspective in achieving your dream career potential. Career consultants often use formal assessment tools to better understand where your interests, values and personality traits lie in order to identify the careers, industries and work environments that best suit you. Once you have a list of potential careers, do some research to find out more – what qualifications are required, how competitive is the job market, what shape is the industry in, what salary could you earn, what is the potential progression, is it stable, what are the normal work hours, where are roles located and will you need to travel etc.

So what’s next? If you need to go to university but didn’t achieve the required ATAR, alternate pathways are becoming more popular – allowing you to work while studying, take time off after you leave school before starting university, or even combine local and overseas study. Most qualifications can also be pursued at any time throughout your life with just about any course available via part-time, full-time, online, distance or on campus options, or in varying combinations of them all. The three most common alternative pathways to university study are:

  1. Special Tertiary Admissions Test (STAT) – this test assesses students’ knowledge in various areas considered to be important in tertiary study. Unlike Year 12 qualifications, STAT questions are not purely academic, so if you’re keen on a specific course but didn’t do well in Year 12, you could still have a good chance at gaining entry.
  2. Registered Training Organisations (RTO) – including TAFE and other private RTOs which provide different levels of flexibility and/or course content.
  3. Indigenous Australian Uni-Entry Programs – offered by many Australian universities, and designed for Aboriginal and Torres Strait Islander students who missed out on their university course by only a few ATAR scores. Each university has their own set of requirements and unique programs (with differing names) for eligibility so make contact directly to enquire.

In addition to achieving your dream career through study, you may just need experience that you simply don’t have without actually getting the job! We have several suggestions to get around this situation including:

  • Volunteering: or completing an internship (paid or unpaid) could be especially important if your career area is very competitive. Even if you have to work for free, dedicating this time can pay off – many companies employ interns that show promise at the end of their term, but even if you don’t receive a job offer, you will gain some experience that you can add to your resume.
  • Networking: with people you’d like to work for, and at local community, or relevant industry events. You may not land your dream job because of your networking, but it could help you get an interview or introduction that you may not have otherwise.
  • Identifying transferrable skills and achievements: it can be a challenge when you don’t have the ‘listed experience required’ but here’s where you need to think creatively. Identify your transferrable skills and demonstrate why they matter. Show the employer how valuable you are by listing previous achievements. Read our other article this month on How to Identify Your Most Important Employability Factors for tips.
  • Showcasing your work: if it’s a creative field you’re trying to break into, a portfolio is a particularly good idea. But it can also apply to other sectors as well. For example, as a writer – start a blog or write some sample articles or content. As a graphic designer – create some designs to show potential employers. As a service provider – volunteer your services for free for family or friends and document the process and outcomes to build your portfolio.

There are many ways to achieve your dream career which don’t necessarily follow the traditional path. It’s important to be open and flexible when selecting your path to success. Don’t be afraid of change or taking an alternative route to achieve the success you desire.

Would you like assistance finding your ideal career so you can enjoy every day? Our Career Counsellors and Career Advisors can provide you with Career Guidance and Career Coaching Services to help you find your dream career.

How to identify your most important employability factors

Article by Belinda Fuller

How to Identify Your Most Important Employability FactorsFor most of us today, a career for life is simply not an option. We usually have several different jobs, with a variety of different employers, in various different industries or sectors throughout our working lives. This means we need to be flexible when identifying the factors that make us employable – those skills that help us acquire, retain and achieve success in a job.

So what exactly are ‘Employability Factors’? Basically they are the set of achievements, skills, expertise, and personal attributes that help you achieve success in your chosen career. Most employers seek candidates that have other abilities beyond just the required qualifications and experience. These are a more comprehensive or balanced mix of experience, soft skills, and value that you add in your day to day work.

I’ve written before about how soft skills can help advance your career so this is a great place to start. The most important soft skills for your chosen career don’t necessarily align closely with the technical knowledge or hard skill sets required. They relate to the way in which you interact with and treat others, make decisions, or react to different situations. They include:

  1. Communication: employers mostly seek candidates who can clearly and concisely articulate ideas and needs (both verbally and in writing) with a wide variety of people.
  2. Interpersonal: being able to develop working relationships is seen as one of the most important skills for any employee. It means you can empathise with others and build important relationships – with colleagues, superiors, clients, suppliers, and other employees.
  3. Creative Thinking & Innovation: competition is fierce across most industries today, so doing things the way they’ve always been done isn’t ideal. Having the ability to think outside the box to solve problems and make decisions can offer new perspectives or approaches and is a huge asset to any employer.
  4. Collaboration: the ability to work well with others and appreciate input from different team members is essential, and will result in higher levels of efficiency, effectiveness, and ultimately success for any organisation.
  5. Presentation Skills: being able to present ideas and information effectively is vital. This isn’t just about making formal presentations, but also includes speaking at informal meetings and preparing written reports, business or project plans, or more detailed strategy documents.
  6. Leadership: having the confidence and ability to influence other people’s decisions and outcomes is important. Leadership isn’t just for ‘leaders’ or managers, but is important for all employees to progress and succeed.
  7. IT Skills: most people need some IT skills to do their job. As a minimum, you should understand the basics of IT such as using the internet, sending and receiving emails, and using word processing and/or spreadsheet applications.

In addition to these soft skills, you should be able to identify the value you add. A great way to do this is to talk about your achievements because new employers don’t know your history – they need to understand the value you can add in the role, and  this can be achieved by explaining past achievements.

Achievements don’t always have to be money or number focused (although it is great if they are). This is where many candidates get bogged down – they don’t have a revenue generating role so they think they don’t have ‘achievements’. However, there are many different areas we can look to for achievements. Think about things that you do in your day to day work that benefits your business, customers, and/or colleagues. Sit down with a pen and paper and think about anything you did:

  • where you received positive feedback or praise from a colleague, superior or client;
  • that made you feel proud;
  • that solved an ongoing issue or problem in the business;
  • that involved working in a team – say a larger project that was completed collaboratively;
  • that provided a new way of doing something;
  • that reduced the time taken or cost required; and
  • that improved service or support, or the quality of the outcome.

Once you’ve identified these soft skills and past achievements, you have the basis of your most important employability factors – the reasons why an employer would choose you over someone else. It’s also important to have a good attitude towards personal development because employers want ‘lifelong learners’ – people who are willing to adapt, change, and constantly learn in order to do things better for their organisation.

Would you like help identifying and articulating your most important employability factors so your next job application has a better chance of standing out? If so, please see our Career Advice and Professional Resume & CV Writing Services.

Facebook or LinkedIn? Which one for career development?

Article by Belinda Fuller

Facebook or LinkedIn Which One for Career DevelopmentBoth popular social networking sites designed to connect individuals online, the two represent different types of connections with different goals and objectives. LinkedIn is focused on professional networking, and is currently the highest used tool for professional networking, whereas Facebook is considered more social with a focus on personal use.

The fact is that LinkedIn was designed specifically for the global business community – to enable members to establish networks of people they know and trust professionally. Your LinkedIn page emphasises employment history, education, professional memberships and other associations. So which one should you be using for career development purposes?

Unfortunately, the answer is not straightforward. While LinkedIn definitely remains the global standard for professional networking online, both sites may have a place in your career development process – particularly if you are a consultant, freelancer or run a small business. There are certainly advantages to LinkedIn that could never be as easily achieved with Facebook – the fact that LinkedIn was designed specifically for business networking makes it very easy to connect with past and present colleagues, build relationships with potential partners, find a new job, discover prospective sales leads, influence your customers, and find viable candidates for roles within your organisation. However, Facebook can also provide an ideal way to share content and build your brand, reputation, and community of interested potential customers.

In addition, it’s important to remember the reach of Facebook is far greater with an estimated global active monthly user base of 1.59 billion, compared to LinkedIn’s 100 million. That means Facebook may be more relevant in business than many people believe. Some of the ways you can tap into the professional community on Facebook include:

  • Establishing a business page to share content and drive traffic to your website or LinkedIn profile (to sell products, educate your target market, or influence buying decisions);
  • Establishing a Facebook group focused on your business and regularly sharing content;
  • Participating in existing relevant Facebook groups to connect, discuss, share content, and network with others in order to grow your professional network; and
  • Using Facebook advertising as a way to reach new customers.

Although some people have debated which one is better, we believe a LinkedIn profile carries more weight professionally than Facebook for the majority of people – however as mentioned above there is certainly a place for Facebook. Your LinkedIn profile content is focused on professional experience and qualifications with a clean, structured and organised presentation and appearance. In many situations, this makes it easier for people to quickly identify whether or not they should be working with you.

If you are seeking a new job, it’s important to make sure your LinkedIn profile is up to scratch – according to LinkedIn, “users with complete profiles are 40 times more likely to receive opportunities through LinkedIn.” Likewise, if you’re seeking to network with colleagues and potential business partners, LinkedIn is probably your best bet. However, if it is new customers or improved business branding you’re after, then Facebook might be the way to go.

Do you have trouble networking? Are you lacking a good quality online profile to help you find and connect with like-minded industry experts? If you would like assistance writing a professional, keyword optimised LinkedIn profile that highlights your strengths and achievements and sets you apart from your competitors, please see our LinkedIn Profile Writing service.

 

5 steps to creating a portfolio career

Article by Belinda Fuller

5 Steps to Creating a Portfolio CareerMore than just a bunch of part-time jobs, portfolio careers are becoming more and more common as people seek to improve their work-life balance and increase overall career and job satisfaction. Many people are finding that juggling two, three or even four jobs can be much more fulfilling and rewarding than holding down one traditional full-time role.

Amongst my group of friends and acquaintances, I’ve noticed the rise in people building their career doing a variety of jobs for a range of different clients or companies. While a portfolio career is similar to freelancing, it’s not quite the same. Whereas freelance work revolves around doing the same, or a similar thing for different clients on an ongoing basis, a portfolio career usually involves a mix of longer term part-time roles that might include some freelance or contract work. It can suit many different types of people, for example, those looking for opportunities post-redundancy, people wanting to become self-employed but with some stability from one or two part-time roles, people looking to pursue something creative that may not pay well initially, people transitioning into retirement, or those looking to start an entirely new career.

It can also suit different industries, for example, you could be a Human Resources Manager with a part-time job working for a small business, a casual teaching or lecturing role at University or TAFE, and a writer for an industry publication.

Some of the benefits of having a portfolio career include:

  • Flexibility – to utilise your unique skills and develop different areas of interest. It might also provide opportunities to explore new avenues far easier than if you are holding down a full time job, as well as being able to pursue self-employment opportunities without the risk of going it alone completely.
  • Independence – to create your own career on your terms, managing your time with family needs or other personal interests.
  • Freedom – to pursue your passions and choose to work doing what you want to do, rather than what the job requires.
  • Variety – and less monotony in your day to day work.
  • Opportunity – in tight job markets, the availability of full-time jobs might fall in certain sectors, with some companies embracing part-time or contract roles as a viable solution. A multitude of part-time jobs might provide the answer.

So how can you create a portfolio career?

STEP # 1: learn about the pros and cons by talking to others or doing some research. While a portfolio career can sound inviting with all that variety and flexibility, for many people, it may just create more stress as a result of having to manage different roles, time involvements, and income sources.

STEP # 2: understand your financial situation and work out how much money you need to feel secure. Try to give yourself a financial buffer for times when income drops. Remember that part-time workers’ hours can often change with little notice, and if you’re freelancing or consulting you need to be constantly identifying new projects and income sources.

STEP # 3: identify your unique skills and attributes. Ask yourself what you have to offer, how will you deliver it, and who will want it – but more importantly who will pay for it and will you be happy doing it?

STEP # 4: once you’ve embarked on your new career, manage your time effectively to ensure you’re not working harder – just smarter. Juggling multiple jobs can be tricky if you’re not organised, so create efficient systems and rules around time spent on each vocation.

STEP # 5: learn some sales and networking strategies, especially if part of your income needs to come from consulting or freelance opportunities. If you don’t have permanent part-time roles, don’t underestimate the time you need to spend on business development activities which are usually ‘non-earning’.

Most people have different sides to them and a portfolio career could be just the approach you need to ensure you gain more fulfilment and satisfaction from your career, while addressing other areas such as freedom, flexibility and independence.

Are you interested in pursuing a portfolio career? Not sure where to start or what skills you need to develop? Our Career Counsellors and Career Advisors can help! Please see our Career Coaching and Career Guidance Services for more information.

 

5 benefits of having a career mentor

Article by Belinda Fuller

5 Benefits of Having a Career MentorWhile often thought of as mostly valuable at the start of your career or when deciding what you want to do with your career, a career mentor can add significant value right throughout your career. A career mentor can guide and support you to achieve your career goals – whether you’re just starting out or further down the track.

At the beginning of your career, it’s certainly a great idea to find a mentor to help you navigate through these formative years. In addition, the stress of changing careers later on, or the complacency that some people feel after being in the same role for several years, can also be a great time to engage a career mentor.

Learning from someone who has been successful in your field of interest helps improve your confidence and will often provide you with some great strategies to deal with the challenges you might face along the way. So what are the primary benefits?

1. Learning from Real Life Experience: A career mentor will provide you with valuable advice and insight into their own personal journey in the field that you have chosen. They can help you identify skills and expertise you need to develop further – and either teach you or advise you on how best to gain what you need. Mentors can also provide a good perspective on what they may have done differently given the chance. They will share tips on how they overcame any obstacles or challenges they faced along their road to success.

2. Connections: In addition to insight from your mentor’s personal experiences, you could also benefit from their vast network of connections. If your mentor doesn’t have experience with a particular problem you are facing, they will most likely be able to talk with someone who has. In addition, contacts introduced to you by your mentor could provide an opportunity to build your own network. These connections could also help you in the future – by providing a potential business partner opportunity or even a future job lead.

3. Sounding Board: A mentor provides a great ‘safe’ place to bounce off ideas and help you decide which way to go in certain situations. They can also make suggestions that could help you to refine your ideas and provide more efficient or effective ways of achieving desired business outcomes – mentors can often save you from ‘reinventing the wheel’ unnecessarily.

4. Increase Energy & Interest: One surprising benefit of a mentor is to increase your drive to achieve in your current organisation and excite you to pursue your chosen career. Mentors can help you overcome boredom or complacency to explore new and exciting ways to contribute to your current organisation’s success and thus increase your interest in your day to day work. They may also suggest ways to increase your involvement in activities outside of your organisation that will contribute to your career success in the future.

5. Advance Your Career: A mentor helps you stay focused on your career and improve your skills, networks, self-confidence, and ultimate success along the path in developing your career. They help you to learn about yourself and work out how and where you should be headed to achieve an optimum outcome.

Mentoring will teach you what education, books and websites cannot. A mentor will help you identify areas for improvement, establish connections, and create opportunities. It’s up to you as to how hard you want to push yourself, but the insights you can gain about yourself and your chosen field from a passionate and experienced mentor can give you an unprecedented edge over others in developing your career.

If you are looking to apply for a new role and would like assistance with preparing a resume and cover letter, please see our CV and Resume Writing Services

Psychometric Testing Services